Skip to content
Phone 800-985-7215 800-985-7215

FAQs


General Admission FAQs

How do I check status of my documents and/or status of my application?

Once you have applied for admission, you can view the status of your application any time online by visiting https://www.nku.edu/admissions/undergrad/admission-process/status.html

How do I update my start date, course, major or personal information?

For undergraduate applicants, you can make these updates and more online by visiting https://www.nku.edu/admissions/undergrad/admission-process/status.html

Graduate applicants should send an email requesting the updates to graduate@nku.edu

Payment FAQs

When will I receive my Bill?

Northern Kentucky University does not send paper statements.

Each month a statement of activity is sent to the university assigned email address of all students that have any kind of activity on their student account. However, you can view and/or pay your student account at any time (24/7) online via myNKU > Biller Direct.

How do I make a payment?

  • Online
  • Via US mail
  • In person

Students are strongly encouraged to make electronic payments via Self Service with credit card (2.5% service fee) or electronic check (free). See detailed instructions below.

Students who elect to pay in person at the cashier's window (cash or check only) may do so by visiting the Student Account Services Office located on the second floor of the Lucas Administration Building, room 235.

Students who elect to mail a personal check or money order may send it to:

(Must include Student ID number)
Northern Kentucky University

Student Account Services
Lucas Administration Center, Room 235
Highland Heights, KY 41099

If you have any questions regarding your student account please contact Student Account Services at 859-572-5204.

How do I pay online?

Payments can be made online (24 hours a day, 7 days a week) by going to MyNKU and following these instructions:

  1. Online – E-Check payment.

    There is no additional fee for paying with E-Check.

    Log into MyNKU – Biller Direct Tab → Pay Your Bill → Pay Bill Now → Select Payment Method (E-Check) → Enter Payment Information → Review → Confirm

    Detailed instructions for creating and making payments by a new E-Check account are available here.

    Detailed instructions for making payments by an existing E-Check account are available here.

  2. Online – Credit card.

    VISA, MasterCard, Discover and American Express credit cards are accepted.

    There is a 2.5% service fee for all credit card payments.

    Log into MyNKU – Biller Direct Tab → Pay Your Bill → Pay Bill Now → Select Payment Method (Credit Card) → Enter Payment Information → Review → Confirm

    Detailed instructions for making payments by credit cards are available here.

How to sign up to have your refund sent directly to your checking account via Direct Deposit

Log into MyNKU – Click on Biller Direct Tab → Select Manage Bank Accounts → Click Add Account → Enter Bank Account Details → Check Box for Account to Refund → Click Review → Click Confirm

Detailed instructions for setting up direct deposit are available here.

Detailed instructions for deleting bank information is available here.

When is payment due?

Payment is due in full at the beginning of the first session for all courses registered for that semester. If you decide to register for the second or third session later, then tuition payment is due upon registration. There are no payment plans available for accelerated online course sessions.

Can my classes be dropped for nonpayment?

Yes, payment for each session's courses is due by the published due date for the semester. Non-paid courses will be dropped for nonpayment early in the morning of the next business day following the payment due date.

Can I set up a payment plan for my courses?

No, due to the short nature of each session; accelerated online majors do not qualify for a payment plan. Your courses must be paid for in full, per the Academic calendar (typically the first day of classes). If you are registering for later sessions within the semester (after the initial due date of the semester), payment for those courses is due immediately.

What if I am expecting Financial Aid?

It is important that you register for all of your courses for that semester (all sessions) up front to maximize your financial aid award. If your financial aid application process is complete, your financial aid will be posted to your student account statement as 'estimated aid' by the tuition due date. If your financial aid application process is not complete by the tuition due date for the semester, your tuition and fees must be paid in full on the due date. NO EXCEPTIONS. Please note: A refund will be sent for all aid that comes in after the due date.

NOTE: Direct Deposit Refunds for the Fall and Spring Semesters are processed on Monday, Wednesday, and Friday of each week. Direct Deposit Refunds for the Summer Semester are processed on Tuesday and Friday.

All questions concerning financial aid status, verification, options, eligibility or requirements should be directed to Student Financial Assistance at ofa@nku.edu or by calling 859-572-5143.

If my courses are dropped for non-payment, can I be reinstated?

There is no reinstatement process for accelerated online majors.

Why do I have a Student Account Services hold?

Financial holds will be placed on accelerated online majors who maintain an outstanding term balance >$100; this hold prevents registration for future sessions. Any balance over $0.00 will prevent you from receiving an official transcript.

Employer Tuition Reimbursement — how does that work?

In order to comply with federal regulations surrounding Truth-in-Lending disclosures, Northern Kentucky University does not have an Employer Reimbursement Plan. If you anticipate receiving tuition reimbursement from your employer, the student will initially be responsible for paying the first semester up front through a variety of options (i.e. out of pocket payment, financial aid, alternative loans, savings, etc.) or any combination of these and other financial resources. Once you’ve completed the first semester you can use the reimbursement that you received from your employer to pay for the next semester, and continue this process for subsequent semesters.

Do I have to give NKU my Social Security Number?

NKU is required by federal tax law to include each student’s federally assigned SSN, ITIN, or ATIN on IRS Form 1098-T that is issued annually to each student.

Failing to provide NKU with your federally assigned number has possible tax consequences for you, and the university.

The federal government has the power to impose penalties against NKU for our submissions of Forms 1098-T without a student's correct SSN, ITIN, or ATIN. If any such penalties do get asserted against NKU, we reserve the right to bill any student for their allocable portion of those penalties, if the student chose not to provide that information upon application to NKU.

How will I receive my Tax Form 1098-T?

Electronically, students may download and print off copies of their 1098-T form online via their myNKU account under the Biller Direct tab. Students who do not wish to receive their 1098-T form electronically may opt out and receive a paper copy by calling Student Account Services at 859-572-5204.

If I received a 1098-T tax form, am I eligible for a tax credit?

Not necessarily. Receipt of a 1098-T does not constitute a statement or guarantee about a student's eligibility to claim a tuition tax credit.

Whom should I contact if I have questions about my Bill?

A variety of charges and credits make up your student statement. Student Account Services compiles multiple sources of information (from NKU departments), such as fees, waivers, approved financial aid and charges generated at the time of registration to create a monthly statement of activity. If you have questions regarding your statement, contact Student Account Services at studentaccountservices@nku.edu or by calling 859-572-5204.

Please note that Student Account Services makes every effort to answer questions received but may have to refer you to another department to resolve your inquiry.

All questions concerning financial aid status, verification, options, eligibility, or requirements should be directed to Student Financial Assistance at ofa@nku.edu or by calling 859-572-5143.

Financial Aid FAQs:

Is financial aid available for students?

Financial aid is available to those who qualify. Students can apply for financial assistance (grants, loans, and/or work-study) by completing the Federal Application for Federal Student Aid (FAFSA) at www.fafsa.gov. You will want to ensure that you list Northern Kentucky University’s school code (009275).

When is the deadline to apply for financial aid?

The Federal Application for Federal Student Aid (FAFSA) becomes available on October 1st. The last day to submit the FAFSA for an academic year is June 30. However, it is recommended that you complete your FAFSA at least three weeks prior to the start of your enrollment to ensure that your financial aid in place to pay your tuition by the due date. Additionally, we encourage the completion of the application by January 1st to be considered for limited campus-based aid programs.

For how many hours must I be registered?

For most financial aid awards, students must be enrolled at least half-time to receive their funds. For graduate programs, half-time enrollment requires registration for at least 3 credit hours per semester. Half-time enrollment in a undergraduate program requires registration for at least 6 credit hours per semester.

Is your school a "header" or "trailer" school?

Northern Kentucky University is a “trailer” school. This means that the summer term falls at the end of the academic year. Initial financial aid awards are packaged for the standard academic year (fall and spring semesters). Aid for summer semester is typically packaged separately and primarily consists of aid not used during the standard academic year. If you plan to take summer classes, please contact the Office of Student Financial Assistance after you have enrolled in summer classes to request summer financial aid.

Can students who have not been officially admitted into a program receive financial aid?

No, students must be admitted to the university in order to receive financial aid.

Who determines the amount of my loan?

Federal legislation sets the maximum limits on the loan amount students can receive annually. The school determines your actual loan amount(s) based several factors, such as FAFSA dependency status, enrollment period, and class level (freshman, sophomore, graduate, etc.).

How will I be contacted about my student loan?

Once you have accepted a loan and it has been processed, you will be assigned a loan servicer (Note: You will repay your loan to the loan servicer). Your loan servicer will provide regular updates on the status of your loans as well as payment information once you start repayment. You will also receive a notification from the Office of Student Financial Assistance each time the school receives a loan disbursement to your student account.

How do I view my financial aid awards?

You are able to view your financial awards online in your myNKU portal. Once logged into myNKU, select the Financial Aid tab to view your financial aid status and awards.

Why am I not processed for financial aid yet, even though I turned in all of my required documents?

We strive to review each student's financial aid documents as quickly as possible. Once you have submitted your required documents, please allow up to 5-10 business days for review and processing. For the latest updates on your financial aid status, check your Financial Aid tab in your myNKU portal.

How do I apply for financial aid?

To apply for financial aid, you can complete the Free Application for Federal Student Aid (FAFSA). This application is available online at www.fafsa.gov. Be sure to list Northern Kentucky University as an institution to receive your application information by using our school code (009275).

When should I apply for financial aid?

The Free Application for Federal Student Aid (FAFSA) becomes available annually on October 1 at www.fafsa.gov. We suggest that you complete your FAFSA as early as possible to ensure that your aid awards are in place prior to your tuition bill due date.

Once I have filed the FAFSA, how long will it take to determine my eligibility?

Once the FAFSA is submitted, review and processing can take 1-3 weeks. For incoming students, financial aid awarding for an upcoming academic year begins February of each academic year and continues weekly thereafter. Students admitted later in the academic year will be reviewed within 1-2 weeks of submitting all required documentation. Continuing students will receive their financial aid awards starting in May each year.

How much money will I receive once I apply?

Your eligibility for financial aid (grants, student loans, and/or work-study) depends on several factors. These factors can include household income, household size and financial assets. Eligibility will be determined once the Office of Student Financial Assistance receives your FAFSA. Award notifications will be sent to the student via email that informs the student to access their myNKU account to view and accept their awards.

What is a FSA ID and what will I use it for?

Students, parents, and borrowers are required to use an FSA ID, made up of a username and password, to access certain U.S. Department of Education websites (such as FAFSA.gov and StudentLoans.gov). Your FSA ID is used to confirm your identity when accessing your financial aid information and to electronically sign your federal student aid documents.

I have misplaced my FSA ID, how do I apply for a new one?

You can retrieve your FSA ID username and/or password online at https://fsaid.ed.gov. For additional information and instructions, visit https://fsaid.ed.gov/npas/pub/faq.htm.

What is the difference between Subsidized and Unsubsidized Loans?

Subsidized Loans are loans that can be borrowed by undergraduate students with demonstrated financial need, as determined by information from your FAFSA and other financial aid resources. Subsidized Loans do not accrue interest while the student is in school at least half-time or during repayment deferment periods.

Unsubsidized Loans can be borrowed by both undergraduate and graduate students and are not based on financial need. Eligibility is also determined by information from your FAFSA. Interest is assessed on unsubsidized loans while the borrower is in school, repayment deferment, and repayment grace periods. Unlike a subsidized loan, you are responsible for the interest from the time the unsubsidized loan is disbursed until it’s paid in full. You can choose to pay the interest or allow it to accrue (accumulate) and be capitalized (that is, added to the principal amount of your loan). Capitalizing the interest will increase the amount you have to repay. For information on the current loan interest rates, visit https://inside.nku.edu/financialaid/programs.html.

How can I find out information on my previous loans including the name of the lender?

You can view your complete student loan borrowing history online through the National Student Loan Database System at https://fp.ed.gov/nslds.html. This website will also list the name and contact information for each of your loan servicers.

What if I decide to drop a class or to completely withdraw from my classes?

If a student wishes to drop or withdraw from class they should refer to two policies that explain the consequences of withdrawing. One policy is called Satisfactory Academic Progress policy that explains the students GPA requirement and also the required number of earned hours. The second policy is the Return of Title IV Funds policy that explains what happens to the aid once the student completely withdraws from the university.

Course FAQs:

If students need to complete any general education courses, can they be completed online? If so, how long would it take to finish the general education courses they may need?

All courses can be completed online in 7-week terms.

How are lectures given? Live Chats, office hours, video and/or publisher notes?

Delivery varies by course and instructor, but all lectures will be recorded and available at the student's convenience.

Admissions FAQs:

Do transcripts have to be sent directly from school to school?

For official acceptance, official transcripts are required to be sent from the schools directly to NKU.

How can I check my application status?

The links below can be used to help applicants check on their application status and documents:
Undergraduate: https://www.nku.edu/admissions/undergrad/admission-process/status.html
Graduate: https://www.nku.edu/admissions/graduate/admission-process/status.html

Does NKU accept international students?

Overall, NKU does admit international students. However, since this is an online program, students are not eligible for an F1 visa; if they want an F1 visa to stay in the US, they will not be accepted. If they are in their home country, or if they are in the US and do not need an F1 visa, they are eligible to take the program.

What if I have international school experience?

If a student (domestic or international) has any international school experience, they will need to submit their transcripts for evaluation. This will add time to the decision process.

  • Undergraduate transfer students are required to get their overseas transcripts professionally evaluated.
  • Graduate students may be allowed provisional admission for one semester pending professional foreign transcript evaluations; this will be determined on a case-by-case basis.

How much do the general education courses cost?

The cost of a general education course is $437 per credit hour, based on a 3 credit-hour course.

Will I need to set up an advising appointment?

All applicants pursuing an undergraduate degree are required to schedule and complete an advising session.

Do I need to complete an online orientation?

Yes—you will receive instructions for the online orientation in your acceptance letter. Students must complete orientation prior to the first day of class, or a registration hold will be placed for the next term.

What do I do if want to change my start date?

Registration FAQ

How do I register for my class?

For complete steps click here

Program Specific FAQs:
DNP

What GPA is used to determine admission into the DNP Program?

The graduate GPA is calculated to determine admission into the program.

Am I admissible if I completed an RN to MSN program but was not awarded a bachelor's?

Yes, but students will still need to submit all required documentation to determine if they meet other admission requirements for the program.

If I do not have a statistics credit, is there an option for me to take the course online? If I have taken statistics, is there a course expiration date?

Undergraduate statistics will meet the admission requirement. Students should contact their advisors about course options within NKU.

RN to BSN

Is clinical time required?

Yes. Clinical time is assignment/project based, not hour based.

Are preceptors needed for any of the clinical hours?

No preceptors are required for clinical hours.

How much do the general education courses cost?

The cost of a general education course is $441 per credit hour, based on a 3 credit-hour course.

Will I need to set up an advising appointment?

Undergraduate advising is required.

Do I need to complete an online orientation?

Yes—you will receive instructions for the online orientation in your acceptance letter. Students must complete orientation prior to the first day of class, or a registration hold will be placed for the next term.

Request Information
*All fields required.
or call 800-985-7215 800-985-7215
By submitting this form, I am providing my digital signature agreeing that Northern Kentucky University (NKU) may email me or contact me regarding educational services by telephone and/or text message utilizing automated technology at the telephone number(s) provided above. I understand this consent is not a condition to attend NKU or to purchase any other goods or services.